COVID-19: Learn about our elevated hygiene measures here.

COVID-19: Important information for your stay at our hotel

Ladies and gentlemen,
dear guests,

We take your safety and well-being, as well as the one of our employees, as our utmost priority; therefore we have implemented and adhere to the highest standards of safety, hygiene and disinfection to address COVID-19 in collaboration with international medical experts and following the recommendations of the Robert-Koch Institute and the current Corona ordinance of the federal state of North-Rhine-Westphalia. Please note that the federal regulations are subject to constant change, therefore all information on this website is without guarantee. We try to keep the information as up-to-date as possible.

An overview of our measures to ensure the safety of our guests and employees in the different hotel areas:


General

Who is authorised to stay at our hotel?

Proof of (full) vaccination, recovery or a negative antigen test certificate must be presented upon arrival. The test certificate must not be older than 48 hours.

If there is no proof of vaccination or recovery, a retest is required every 4 days.

 

Is the wearing of a mask mandatory in the hotel?

Yes, a surgical mask or an FFP2 mask must be worn at all times in all public hotel areas.

 

Where are the closest test stations?

There are several test facilities close to the hotel:

  • Am Sportverein TuSfit 08 Lintorf, Brandsheide 30, 40885 Ratingen, about 2.5 km distance
  • Am Lintorfer Markt in der Gaststätte "Zum Kothen", Am Ritterskamp 6, 40885 Ratingen, about 4 km distance

Find an overview of the Corona test centres in Ratingen here (in German).

 

Further measures taken by the hotel:

  • Disinfectant dispensers are available in all public hotel areas like lobby, reception, restaurant or meeting rooms.
  • To protect both guests and employees, the front desk is fitted with plexiglass panes.
  • Access to toilets and lifts is limited to a certain number of people. For more information please refer to the signage on site.
  • Public areas are cleaned and disinfected with increased frequency.
  • All employees are vaccinated or recovered or otherwise take a test every 48 hours.

Gastronomy

Breakfast

Breakfast will be served as a regular buffet Monday till Friday between 6:30 a.m. and 10:30 a.m. and on the weekend between 7:00 a.m. and 11:00 a.m. A reservation is not necessary.

 

Restaurant and Bar

Please note, that the restaurant and bar remain closed until further notice.

 

Room service

Due to the current situation we only offer room service during the breakfast hours.

 

Half board

Unfortunately we do not offer half board at this time.


Wellness & Fitness

Gym

Our gym unfortunately remains closed until further notice.


Meetings & Events

Please note, that there are current restrictions concerning the capacity and realisation of meeting and events. Please contact us and we will find the best solution for your needs.